Job Title: Hate Crime Support Worker

Location: Anthony Walker Foundation, 151 Dale Street, Liverpool, L2 2AH

Salary: Above National Minimum Wage

Contract: Permanent, full-time (32 hours per week, with a possibility of up to 40 hours)

The Role:

We seek a dedicated Hate Crime Support Worker to join our Hate Crime Support Team to provide emotional support, advice, and advocacy to victims of race and religious hate crimes and incidents. As a Hate Crime Support Worker, you will work closely with statutory partners, community groups, and hate crime specialist agencies to help build the confidence of hate crime victims, some of whom may become isolated. In addition, you will promote the values of our organization by remaining professional and fostering a positive and inclusive working environment for all your colleagues.

Key Responsibilities:

  • Contact victims of race and religious hate crimes and incidents and assess their needs.
  • Provide moral support and advice to victims.
  • Signpost clients to other services (i.e., legal advice, housing issues, and health and psychological support).
  • Explain the broader systems and processes around criminal cases, neighbour disputes, target hardening, and assist in facilitating contact with investigating officers and supporting victims throughout the investigative process.
  • Collaborate with local policing teams and hate crime coordinators (at least bimonthly) to identify and resolve emerging issues and share best practices.
  • Ensure risk and needs assessment is completed for each service user to identify specific needs and services, including providing emotional support and practical help, including signposting to other agencies.
  • Attend community events to promote the foundation’s objectives.
  • Develop a culture and systems that promote equality and diversity.


  • Experience of working with victims is preferred.
  • Excellent communication, listening, and advocacy skills.
  • The ability to work independently and as part of a team.
  • Willingness to work flexible hours, including some evenings and weekends.
  • A valid driving license and access to a car for work purposes are desirable but not necessary.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, gender, disability, religion/belief, sexual orientation, or age.

The candidate with be offered in-role training, so a willingness to learn and a positive attitude are essential.

If you are passionate about supporting victims of hate crime, please apply with your CV detailing your experience and suitability for the role –